Cancellations and Returns
We will accept items for return within 7 days from the goods are delivered, providing;-
– the goods are still in the original packaging
– goods are in re-sellable condition
– the goods are not printed or embroidered
It is the customers responsibility to cover the cost of returning items that are not faulty, damaged or incorrect. A re-stocking charge of 25% maybe charged if no replacements are required, and the item is a non-stocked item.
Printed orders, and orders for special order items, maybe be ammended, or cancelled, within 24 hours of the order being placed free of charge. After this time it is not possible to cancel printed orders. Non-printed special order items can be cancelled after this time, however a 20% cancellation fee will apply. Special order items are those listed as “3/4 days availability” on the individual product pages.
If you would like to return any items you have ordered please use our Returns Form and enclose with the returned goods. We would advise a service of return that provides proof of delivery.